We want you to be completely happy with your purchase and strive to deliver the best products possible. If for some reason, you are not satisfied with your purchase, any brand new product can be returned for a FULL REFUND or can be Exchanged with another model within 14 days of delivery OR you have up to 30 days to return the watch and receive store credit. For defective items, we will replace your product for free, see Guarantee.
Please note: All returned items must be in new and unused condition and still have their original packaging included.
Your return will not be accepted if:
- It has been worn or taken out of original protective plastic
- You have attempted to reassemble the watch once broken
- We do not insure watches that are broken due to wear and tear
Please contact with your order number to customer services with your order number and wait until you receive a confirmation email with further instructions.
Additional note: Please note that this policy applies to every individual regardless of their country, state or city. It is up to the customer to arrange and pay any return shipping. Return shipping is refundable in case of warranty claims only and upon provision of proof of postage.